RUN Managed Services 24/7/365

Our RUN Managed Services 24/7/365 team provides a wide range of services to ensure that your package is flexible and meets your needs. You define what you want to include in your package. We can simply monitor your website or platform and inform you when incidents occur and inform you in case of an incident or cyber attack, or manage all incidents and maintenance of your infrastructure.

Surveillance et traitement des alertes

Monitoring and alert processing

Monitoring des sauvegardes

Backup monitoring and recovery tests

Résolution des incidents

Incident Resolution

Gestion des demandes de patching

Management of patching requests (OS and middleware updates)

Gestion des changements

Change management

Monitoring des firewalls et du réseau

Firewall and network monitoring

Gestion des DNS

DNS management

Mise à jour des flux réseaux

Update of network feeds

Gestion des logs serveurs

Management of server logs

Gestion du Plan de Reprise d’Activité

Management of the Disaster Recovery Plan

Gestion du Plan d’Activité Continue

Management of the Business Continuity Plan

Mise à jour de la documentation

Documentation update

Support pour déploiement

Deployment support

Gestion des règles de cache

Cache policy management

Gestion des certificats

Certificate and SSL management

Reporting & Pilotage

Reporting & Monitoring

Gestion de la CI/CD

CI/CD management

Experte IT proposant des forfaits d'infogérance et services managés d'infrastructure clairs et maîtrisés

em>Clear and controlled managed services packages

Castelis commits to packages. We define KPIs for each component of your package and commit to respecting these KPIs according to predefined service levels (SLAs).

The price of each package depends on the size, complexity and specifics of your IT infrastructure, the level of SLA required and the number of services desired.

We have built standard packages for different types of infrastructures (Sitecore, WordPress, PrestaShop, Magento, Symfony Platform, Laravel, Sage ERP) and for pre-estimated traffic volumes that we can customize to your specific needs.

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Our cloud infrastructure management services

Sites vitrines et Corporate

Marketing & Corporate websites

- Website on Sitecore
- Website on Wordpress
- Sitecore Managed Cloud Support
- Sitecore Site Factory
- Wordpress Site Factory



- E-Commerce Prestashop
- E-commerce Wordpress
- E-commerce Magento
- E-commerce custom framework PHP
- Sitecore OrderCloud
- GCP Micro-services

Plateformes métier

Business applications

- Symfony HR platform
- Java catalog platform

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